Shipping Policy
Order Processing Time
At BAGGU, every order is processed and prepared for shipment from our facility within 1-3 business days.
Once your order leaves our warehouse, a tracking number will be emailed to you so that you can follow your package’s progress.
Domestic Shipping Within the United States
- We provide ground shipping across the US for a flat rate of $6.
- Orders totaling more than $50 receive free ground shipping automatically.
- Standard ground deliveries usually arrive 7-10 business days after shipment.
- If you need your shipment sooner, expedited shipping options are offered at checkout.
- Shipping fees and estimated delivery times for expedited options will be clearly shown as you select your preferred shipping method.
International Shipping
- BAGGU ships internationally with delivery times typically between 8-11 business days following dispatch, varying by destination.
- Customs processing can delay shipments beyond these timeframes.
- International customers are responsible for any customs duties or fees imposed by their country; BAGGU does not control or estimate these charges.
Ensuring Shipping Address Accuracy
We ship only to the address provided at checkout. It is crucial to verify your shipping information before completing your purchase to prevent delivery complications.
If you notice an error in your shipping address immediately after placing your order, please contact BAGGU promptly via our contact page. Due to rapid processing, we cannot guarantee address changes will be possible.
Incorrect addresses may result in your package being returned to us, and any required reshipping due to invalid addresses may involve additional charges.
Delivery Delays and Carrier Control
While BAGGU aims to dispatch your order quickly, once your package is with the carrier, delivery timing is managed by them. Times may extend beyond expectations during busy periods such as holidays or sales events.
Tracking updates sent to you will provide the latest information about your package’s status.
Assistance for Missing Packages Marked Delivered
If tracking shows your package as delivered but you cannot find it, please first look around common delivery areas like porches, side doors, or mailrooms.
If the package remains missing, contact BAGGU promptly through our contact page. We will support you in investigating the issue and filing claims if needed.
Contact BAGGU
For questions or additional assistance regarding shipping, please reach out to us directly at avuyhans@gmail.com.